Professional support is intended for Professional hosting plan subscribers. The following are the characteristics of this type of support.
| Professional | ||
|---|---|---|
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| Ticketing Portal | |
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| Knowledge base | |
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| Phone support | |
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| Response time | |
1 working day |
| Premium support | |
extra charge |
More details on the technical support we provide to our customers can be seen in our SLA.
As of October 1, 2016 BeoNET and BeotelNet-ISP companies are a part of a single system.
Read the whole articleBeoNET successfully passed the recertification audit of ISMS
Read the whole articleBackupAssist ends support for BackupAssist v6 on 31st March 2015
Read the whole articleMicrosoft will end support for Windows Server 2003/R2 on July 14, 2015
Read the whole article+381 (0)11 78 57 100
working days 9 - 17 h
podrska@beonet.net
every day 0 - 24 h
